Our accreditations, recognitions & certification

ISO 9001:2015 CERTIFIED

Global Network Group is ISO 9001 certified by Lloyds Register Netherlands and registered with United Kingdom Accreditation Services (UKAS). ADR Register is a subsidiary of Global Network Group. We hold our ISO 9001 certification since April 2008. As an ISO 9001 certified company, we guarantee our agencies, practitioners and other partners that our management systems, processes and procedures are sustainable and permanently operated, maintained and updated in accordance with the highest global standards.

ISO 90003 COMPLIANT

Global Network Group operates several software systems and applications and has its own ICT department. Our software systems and applications are ISO 90003 compliant.

Legal Aid Board of The Netherlands (Raad voor Rechtsbijstand)

Effective from January 1, 2019, Global Network Group/ADR Register is accepted/recognised by the Dutch Legal Aid Board (Raad voor Rechtsbijstand). The full certified mediators can register as certified courtmediator with ADR Register, EMCI Register and the Dutch Legal Aid Board. The courtmediators have access to court-annexed-mediation.

Joint Court of Justice of Aruba, Curaçao, Sint Maarten and of Bonaire, Saint Eustatius and Saba

Effective from October 2017, Global Network Group/ADR Register is accepted for the mediation pilot and the justice-referral-practice, operated/handled by The Joint Court of Justice of Aruba, Curaçao, Sint Maarten and of Bonaire, Saint Eustatius and Saba.

Minister of Health, Well-being & Sport of The Netherlands

Global Network Group is accredited by the Minister of Health, Well-being & Sport of The Netherlands as official WKKGZ complaint handling organization. WKKGZ stands for 'Wet Kwaliteit Klachten Geschillen Zorg' (Law Quality Complaint & Dispute handling in the Health-Industry). ADR practitioners certified by ADR Register operate as WKKGZ complaintadvisor, mediator or arbitrator.

International Certification Council (ICC Council)

Global Network Group needs to hold a committee of experts or a quality standards committee. The committee is 100% independent. Therefor the International Certification Council (ICC Council) is established. The ICC Council is a separately UK registered legal entity. The specific task is to maintain and to create registration and certification criteria, to integrate these criteria into our certification scheme’s and to control compliance & enforcement. ICC Council is crewed by experts within the specific registration and certification fields and scopes. All our accredited agencies have a voting representative within the scope related subcouncil.

International Mediation Institute (IMI)

Global Network Group/ADR Register is accredited as Qualifying Assessment Program (QAP) for the International Mediation Institute (IMI). We hold the accreditation since September ,1 2011. We accredited for the African and European continents.